Our Stance on Intellectual Property
Every creator, filmmaker, studio and rights holder deserves full control over their work. We recognise the time, effort and resources that go into producing great content, and we take every copyright concern raised with us seriously. Castle is fully committed to a transparent, good-faith process for addressing intellectual property complaints, and we act promptly upon receiving any valid takedown request.
How to Submit a Takedown Request
If you are a rights holder or authorised representative and believe your copyrighted material is being surfaced through Castle's index without permission, please submit a written notice including the following information:
- Your full legal name and direct contact details
- A clear and specific description of the copyrighted work you believe has been infringed
- The exact URL(s) on Castle where the material in question appears
- A statement confirming your good faith belief that the use of the material is not authorised by the copyright owner, its agent or the law
- A statement confirming that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf
- Your physical or electronic signature
Incomplete submissions may result in processing delays. To ensure the fastest possible response, please provide all of the above details in full.
What Happens After You Submit
Every request we receive is reviewed personally by our compliance team — not filtered by an automated system, not left unattended. Once a valid takedown notice is received, our team will review and process your request within 3 to 5 business days. Any link confirmed to be in violation of copyright will be removed from our index immediately upon verification.
Repeat Infringement Policy
Castle maintains a firm stance against repeat infringers. Any third-party source repeatedly found to serve infringing content will be permanently removed from Castle's platform index. This policy is non-negotiable and applied consistently across all sources.
Contact Us
For all DMCA and copyright-related correspondence, please visit our official website to get in touch with our team directly. We are committed to responding to every legitimate enquiry promptly and professionally.